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Delete your Kinance account or data

This page is for Kinance: Family Budget, the app and website by digitalarc. You can delete your account, or only your financial data, yourself at any time. If you can’t sign in, email [email protected] from the address on your account and we’ll do it for you.

Delete your account

In the Android app:

  1. Open More, then Settings.
  2. Under Delete account, tap Delete my account.
  3. Check what will be deleted, type DELETE and confirm.

On the website:

  1. Sign in and open Settings.
  2. In the Danger Zone, choose Delete my account, then type DELETE to confirm.

What happens:

  • Your account, your profile and your own entries, accounts, budgets and notifications are deleted.
  • Workspaces only you use are deleted, with the kid accounts you created in them.
  • Entries you made in someone else’s shared workspace stay with that workspace, because they are part of its shared records.
  • Any subscription is cancelled.
  • Data is removed from the live database straight away and disappears from our backups within 14 days. Our payment provider keeps its own payment records for tax and refunds (see the privacy policy).

Delete your data but keep your account

  • Delete any single entry from it in the app or on the website.
  • To clear everything, sign in on the website, open Settings and choose Wipe All Financial Data in the Danger Zone. Your entries and accounts are deleted; your sign-in stays.
  • Parents can delete a kid’s account and data from the Kids screen in the app or on the website.

Before deleting, you can download a copy of everything you added from Settings → Your data.